Event Details

Please RSVP to Mini Casia Chamber of commerce

8:00 a.m. – 8:15 a.m.
Welcome
Blake R. Hollingsworth, Human Resources Director, Minidoka Memorial Hospital
Andrew Gibby, HR Manager, Gibby Group

8:15 a.m. – 9:00 a.m.
First Lead Yourself
Speaker: Blake R. Hollingsworth, HR Director, Minidoka Memorial Hospital
Learning to lead yourself is one of the most important principals you'll ever do as a leader. Becoming the best leader you can be, means putting in the time to become the best self you have yet to know.

9:10 a.m. – 9:50 a.m.
Breakout Sessions
Customer Service – Then and Now
Event Center
Speaker: Heidi Smith, General Manager, Impact Athletic
Customer service has evolved from a primarily face-to-face or telephone-based interaction with limited channels and standard responses to a dynamic, multichannel, and highly personalized experience driven by technology and data. Learn how to we keep the “Then and Now” at a high level for customer satisfaction.

Recruitment to Onboarding to Advocate
Conference Center
Speaker: Blake R. Hollingsworth, HR Director, Minidoka Memorial Hospital
Good people do not leave a job, they leave a relationship. Building that relationship starts within the recruitment process and accelerates during the onboarding with the new employee in return, becoming our best advocates. During this breakout we will discuss recruitment strategies, onboarding best practices, and perpetual positive organizational advocacy.

Importance of Clear Communication
Auditorium
Speaker: Senator Kelly Anthon
Clear communication is fundamental to effective interaction, collaboration, and decision-making. It promotes understanding, builds trust, and enhances efficiency, making it a cornerstone of successful personal and professional relationships.
10:00 a.m. – 10:50 a.m.

Breakout Sessions
Back to the Future: Beginning Now
Event Center
Speaker: Ben Nelson, Senior Vice President, D.L. Evans Bank
The future will tell us what decisions we made or didn’t make. Make it a priority to do things today so that you will be able to better predict your own future, as well as increase the level of gratitude your future self will have for your current self. Begin now with the end in mind.

Culture – Helping You Build a Thriving Team
Conference Center
Speaker: Andrew Gibby, HR Manager, Gibby Group
The practice of guiding, shaping, and influencing the organizational or community culture to align with desired values, goals, and behaviors. Learn of ways to unit teams and build strong relationships.

Innovative Thinking: Think Creatively and Futuristically
Auditorium
Speaker: Representative Douglas Pickett
Encouraging leaders to think creatively and futuristically about their roles and the impact they can have. This could involve brainstorming new approaches to leadership challenges and opportunities.

11:00 a.m. – 11:40 p.m.
Lessons Learned for Past Leaders – applying the common thread to today
Auditorium
Speaker: Matt Cook, Owner, Goode Motor
Past leaders can provide valuable insights into effective leadership and organizational success. Vision Matters, Lead by Example, Adaptability is Crucial, Empower and Trust Others, and more are some principles that will sustain continued organizational success.

11:40 a.m. – 12:00 p.m.
Mini-Cassia Chamber Leadership Conference Wrap-up
Andrew Gibby, Gibby Group
Heidi Smith, Manager, Impact Athletic

12:00 p.m. – 1:00 p.m.
Event Center
Chamber Luncheon